Privacy Policy

ACG Automation Consultancy Group (“ACG”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal data responsibly and transparently.

1. Who We Are

Data Controller:
ACG Automation Consultancy Group
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

2. Information We Collect

We may collect:

Name, job title, and company name
Email address and contact details
Information submitted via contact forms or email
Business-related information shared during enquiries or engagements
Website usage data (e.g. analytics and cookies)

We do not intentionally collect sensitive personal data.

3. How We Use Your Information

We use personal data to:

Respond to enquiries and communications
Deliver consultancy services
Manage client relationships
Improve our website and service offering
Meet legal and contractual obligations

We do not sell or trade personal data.

4. Lawful Basis for Processing

We process personal data under one or more of the following bases:

Legitimate business interests
Performance of a contract or pre-contractual steps
Consent (where explicitly given)
Legal or regulatory obligations

5. Data Sharing

Personal data may be shared only where necessary with:

Professional advisers (e.g. legal or accounting)
Technology providers supporting our operations (email, hosting, CRM)

All third parties are required to maintain confidentiality and comply with data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil its purpose or meet legal, regulatory, or accounting requirements. Data is securely deleted or anonymised when no longer required.

7. Data Security

We apply appropriate technical and organisational measures to protect personal data. While we take security seriously, no system can be guaranteed to be completely secure.

8. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure (where applicable)
Object to or restrict processing
Request data portability

Requests can be made using the contact details below.

9. Cookies

Our website may use cookies to enhance functionality and analyse usage. You can manage cookies via your browser settings. Further details are available on request.

10. International Data Transfers

Where data is transferred outside the UK or EEA, appropriate safeguards are applied to ensure data protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

12. Contact

For privacy or data protection enquiries:

ACG Automation Consultancy Group
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

e-mail: contact@automationconsultancy.group